Testimonials

How You feel about Us

‘Good’ or ‘Can do Better’ – Keep them coming. We will publish all our reviews to ensure you always get the best service possible!

 


Positive Feedback


General Comments


 

‘Thank you and thank you also for your amazing service.
Best,
F*’

– Email received 11/5/2016


General Practitioner

 

Dr A. Hermon-Taylor

‘Friendly & efficient. Thank you!’
Satisfaction with appointment – Excellent
– Anonymous (Wimbledon, SW19) on 28/7/2015

‘Excellent Manner. Very calming and helpful. Also very helpful to get an appointment the same day if needed it.’
Satisfaction with appointment – Excellent
– Anonymous (New Malden, KT3) on 16/6/2015

‘Very polite’
Satisfaction with appointment – 5/5
– Mrs Russo (Thornton Heath, CR7) on 2/6/2015

Archived Testimonials

 

Dr C. Burton

Comment for ‘Excellent’ rating – ‘Booking system, Reception pleasant, prompt, Dr Good.’
Satisfaction with appointment – Excellent
– Margaret (Raynes Park, SW20) on 26/6/2015

‘Really helpful GP. Lovely warm manner, made me feel at ease. Receptionist very helpful + friendly.’
Satisfaction with appointment – 5/5
– Anonymous on 19/6/2015

‘Such a great Doctor’s experience for my 18 month old son. Pens to play with, friendly staff & Dr Burton was extremely helpful.’
Satisfaction with appointment – 5/5
– Jane (New Zealand) on 21/5/2015

Archived Testimonials

 

Dr S. Dutta

‘Great, helpful + very friendly doctor – excellent with our 5 month old.’
Satisfaction with appointment – Excellent
– Jo (Esher, KT10) on 27/9/2015

‘Very caring service!’
Satisfaction with appointment – 5/5
Any additional services that you would like us to provide –
‘Open your pharmacy on Sunday!’

– Lisa (Wimbledon, SW19) on 19/7/2015

Comment from ‘The GP Surgery’
Sorry about the Pharmacy not being open on Sunday. Our Pharmacy colleagues at Day Lewis are seriously looking into starting Sunday opening soon….

Archived Testimonials

 

Dr P. Nicholas

‘Very thorough, listened attentively to history and was very helpful and knowledgeable. Outstanding as a GP experience.’
Satisfaction with appointment – Excellent
– Anonymous (London) on 25/6/2015

‘Very friendly. Gave me great advice about trying to conceive whilst at an appointment for something else.’
Satisfaction with appointment – 5/5
– Jackie on 14/5/2015

‘Very caring and helpful.’
Satisfaction with appointment – 5/5
– Lynette on 08/5/2015

Archived Testimonials

 

Dr C. Benedict

‘FAB!’
Satisfaction with appointment – Excellent
– Fidelma (Bath, BA2) on 26/9/2015

‘Very helpful and informed, in spite of difficulty extracting my blood.’
Satisfaction with appointment – 5/5
– Janie (Vauxhall, SW8) on 18/7/2015

Comment from ‘Dr Benedict’
Yes, we did have a job trying to pin down your veins. Luckily we managed in the end. Hopefully, you did not feel too much like a pin cushion – you were very brave.

‘Really felt that the doctor cared about me and gave me a full and thorough examination. All options investigated. Thank you very much!’
Satisfaction with appointment – 5/5
– Costa (Raynes Park, SW20) on 11/7/2015

Archived Testimonials


Nurse

 

Nurse Sarah

‘Sarah was excellent for my travel clinic appointment. Very knowledgeable and thorough and also put me very much at ease.’
Satisfaction with appointment – 5/5
– Lucy (Surbiton, KT6) on 21/9/2015

‘Very smiley nurse with a lovely warm manner…who did the job.’
Satisfaction with appointment – Excellent
– Nicola (West Wimbledon, SW20) on 30/6/2015

‘Very good service and makes you feel good.’
Satisfaction with appointment – Excellent
– Bektas (Southgate, N14) on 09/6/2015

Archived Testimonials


Minor Surgery

 

Mr Masha Singh
(Hospital Surgeon specialising in Plastic Surgery)

‘Please pass on my thanks to the lovely Doctor Masha …he did a great job and was so nice to deal with….I was a bit nervous but after 5 mins with the doc’s kind and calm manner…I was very relaxed.
It’s been a breeze dealing with everyone at the GP surgery and I would certainly recommend to others.
Thank you.
M. Smith’

– Email received 2/5/2016

‘I was made to feel very relaxed. Procedure was well explained. I would recommend to a friend or colleague.’
Satisfaction with appointment – 5/5 (Excellent)
– Anonymous (Barnet, NW9) on 04/10/2015

‘Very helpful, explained procedure very well. Trusted him to carry out surgery.’
Satisfaction with appointment – 5/5
– Shobhana (Croydon, CR0) on 27/9/2015

Archived Testimonials

 

Dr A. Hermon-Taylor
(GP with Surgical experience)

‘Very happy with my doctor visit. Thank you.’
Satisfaction with appointment – 5/5
– Giovanni (Fulham, SW6) on 12/5/2015


Aesthetic Medicine
(Anti Wrinkle and Dermal Filler Injections)

 

Dr A. Hermon-Taylor
(Aesthetics GP)

‘Very pleased this clinic is so local to me.’
Satisfaction with appointment – 5/5
– Jane (London) on 08/9/2015

‘Very Professional and informative. Very happy with the consultation and the results.’
Satisfaction with appointment – Excellent
– Jane (London) on 09/6/2015


Ultrasound by ‘FRZ Sono-Tech Ltd’

 

Ms Fatin Mohsin
(Senior NHS Ultrasonographer)

‘We would like to say that our experience at the clinic has been great.. from the booking to the invoice.
We will certainly recommend your clinic to friends and relatives.
Sofia and Nick’

– Email received 9/5/2016


Chiropractor by ‘Warm Hands Spinal Care Chiropractic’

 

Mr Kyoung won Kang

‘The visit to my employer’s health and wellbeing day was very well received and all the staff impressed us greatly. I have found the service provided by Warm Hands to be absolutely excellent. It is refreshing to find a provider who does not seem to prioritise making money – but instead cares about patients. Highly recommended.’
Satisfaction with appointment – 5/5
– Tina (London) on 24/9/2015

‘I have seen a chiropractor for many years and he went back to Australia.
It is such a relief to find Kyoung. His treatment suits my ailments extremely well, especially with the addition of Acupuncture and massage.
A complete treatment and I would definitely recommend.’

Satisfaction with appointment – 5/5
– Coen Brown (London) on 08/7/2015


Negative Feedback


General Comments

 

‘dissappointing to say the least. Be warned – misleading, hidden costs. #?motivation – helping out the NHS or making money!
SM’

– Tweet received 10/5/2016

Comment from ‘The GP Surgery’
Dear SM, you were very angry that your family member had to pay for the medication at the pharmacy. We are so sorry for the confusion caused, but the prescription fee for the doctor writing your prescription is included in the consultation price. However, the actual medicine has to be bought from the pharmacy itself and the price varies according to the pharmacy you go to, but we have no control over this price.
We definitely have no hidden costs for any of our services and would never mislead anyone intentionally and our motivation has always been to help out the NHS.
Thank you very much for your feedback.

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